We take your privacy very seriously. This privacy policy outlines how we collect, use, and protect any personal information you provide us when you use our online and offline services. To make this notice easy to find, we make it available in our footer and at every point where personally identifiable information may be requested.

What Information We Collect

We collect personal information that you provide to us when you interact with us online and offline. This may include your name, contact information, payment information, and other personal details.

Log files are maintained and analysed of all requests for files on this website’s web servers. Log files do not capture personal information but do capture the user’s IP address, which is automatically recognised by our web servers.

How We Use Your Information

We use your personal information to provide you with our services, to communicate with you, and to improve our services. We may also use your information to send you marketing communications that we think you may be interested in. You can opt-out of receiving these communications at any time.

Except in situations where we are legally required to do so, or in order to enforce our terms of service agreements with you, or to protect the safety, property, or rights of Co22 Ltd, our customers, or any other individuals, we do not share your personal information with any third parties. This may involve sharing information with other organisations and companies to reduce credit risk and prevent fraud.

How We Protect Your Information

We take the necessary measures to ensure that your personal information is secure. We use industry-standard security protocols to protect your data from unauthorised access, use, or disclosure.

Data Protection Officer Contact Information

We have appointed a Data Protection Officer (DPO) to oversee our data protection policies and practices.

You can contact our DPO at:

Email: data@co22.uk 
Phone: +44 (0) 1670 897111

Your Individual Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request that we correct or update any personal information that is inaccurate or incomplete.
• Request that we delete your personal information.
• Object to the processing of your personal information for marketing purposes.
• Restrict the processing of your personal information.

If you would like to exercise any of these rights, please contact us at:

Co22, 90 Front Street East, Bedlington, NE22 5AE

Email: data@co22.uk
Phone: +44 (0) 1670 897111

Changes to Our Privacy Policy

We may make changes to this privacy policy from time to time. We will notify you of any changes by posting an updated policy on our website.

Effective Date

This privacy policy is effective as of September 4th, 2023.